Home Topic Is anyone else having trouble accessing the courses?

Home Version Four Forums WELCOME TO THE ART OF REGGAE COMMUNITY! Is anyone else having trouble accessing the courses?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #22733
    Aaron Hice
    Participant

    I signed up last night and can access everything except the courses. I can access the intro videos, the practice loops, the curated playlists and the community (obviously) but I get a message saying that I am “unauthorized to view this page” whenever I am logged in and click on “Keyboard Courses”. I have tried different devices, I have tried logging out and logging back in, different browsers and nothing seems to work. I sent an e-mail to “support” but have not heard back. Has anyone else had this issue? Is there a setting somewhere or something? I did watch all of the introductory videos but that did not “unlock” the other course videos. Any help or ideas would be appreciated.

    #22859
    Matt Jenson
    Keymaster

    Hi Aaron,

    Sorry for the late reply. One other member has had the same issue and TODAY 12/27/22 I’m working with my back end tech support to resolve this issue. I see you sent me an email as well. I’ll respond to that now!

    Matt

    #22920
    Aaron Hice
    Participant

    Thanks Matt! I am really excited to start working through the course material. Also – I appreciate the prompt response.

    #27625
    Carey McKinley
    Participant

    Hi Aaron,
    I’m new to the site and am starting with basic theory. I clicked through everything and have access to it all including the courses.
    Maybe it’s a cookies issues…? idk. Did you try clearing your cache?
    I hope it gets fixed soon, cuz it’s a pretty rad site.
    best

    #27626
    Aaron Hice
    Participant

    Thanks for the tip about the cookies. Loooks like they fixed it on the back end, or whatever error was occurring on my end resolved. I can see the courses now so ready to dive in and get going!

    #27639
    Matt Jenson
    Keymaster

    Aaaron! This issue should be fixed! Please let me know that everything’s good on your end.

    #27640
    Aaron Hice
    Participant

    Yeah buddy! Everything is working great. I’ve gone through the piano basics and starting on the reggae piano course. The basics was a lot of review but I need to learn and practice two octave fingering for my scales and master all of the inversions. One question – Is there any way to order Art of Reggae stickers or T shirts?

Viewing 7 posts - 1 through 7 (of 7 total)
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